All our Sunglasses are produced with the highest quality materials to ensure we meet the mandatory standards
(AS/NZS 1067:2003) required on all eyewear. All our sunglasses are provided to you with a 12 month warranty period for any defects
within that time. EURO OPTICS strives to ensure you are satisfied with your purchase. We want you to love what you’ve ordered. If
something isn’t right, let us know, we will ensure we make it right again. Email us your questions and concerns on
email@example.com or call us on 03 9581 3666 Monday to Friday 8.30am – 5.00pm (AEST).
Refunds or exchanges cannot be offered unless the items are: faulty, unfit for the products intended purpose or different to those shown
or described to you.
Returns by Mail
Please enclose your receipt of purchase/invoice and merchandise along with a EURO OPTICS Return Form within 14 days of receipt of the
goods, in a parcel and mail it to:
EURO OPTICS Return Orders
Reply Paid 577
PO BOX 577
Moorabbin VIC, 3189
What happens next?
- Your refund will be completed within 3 working days of your return arriving at our warehouse and we’ll send you a confirmation
email once we have refunded you.
- Any refund will automatically be issued to the original payment used when placing your order
- All goods are inspected upon return and we try our best to accept all returned items.
- The goods are your responsibility until they reach our warehouse, so please make sure it is packed well to eliminate any damage
Once your refund has been processed, depending on your card issuer, it can take up to 10 business days for the funds to be present
in your account.